Please read these terms carefully. By using our site, you agree to the conditions outlined below.
When you upload graphics, layouts, logo assets, or custom text blocks to our online Canvas Designer, you warrant that you are the rightful copyright owner or possess written authority from the original creator to print such artwork. You assume full legal responsibilities for any trademark disputes that arise from your custom designs.
Important NoticeWe reserve the right to cancel production and refund orders containing imagery that clearly violates intellectual property copyrights, or contains obscene, offensive, or harmful material.
Because print-on-demand items are unique, custom-made commissions that cannot be re-sold to other buyers, all orders must be pre-paid in full (100%) before production commences.
Once payment clears and the order enters the production print queues (typically within 1 to 2 hours of checkout), we are unable to accept design modifications or order cancellations.
POD Medusa implements high-end printing technologies to match your digital inputs. However, we cannot accept liability for:
Resolution quality: Blurry, pixelated, or low-resolution prints caused by design files uploaded below our recommended 150 DPI threshold.
Color variation: Minor color variations (under 5%) resulting from screen calibrations (RGB color spaces) vs. physical fabric/ink outcomes (CMYK color spaces).
Incorrect selections: Incorrect choices of apparel sizes, blank models, or colors selected by the client during customization.
These Terms of Service are governed by and construed in accordance with the laws of the Socialist Republic of Vietnam. Any disputes arising out of your usage of this service shall be resolved through friendly consultations first; otherwise, they will be referred to courts of competent jurisdiction.